If your program has been cancelled or rescheduled due to COVID-19, please see your notice of cancellation for refund details. If you would like to cancel a future registration based on illness, travel restriction, or concerns around coronavirus, please email Guest Services at registrar@shambhalamountain.org. Click here to learn more about our response to the COVID-19 pandemic.

NOTE: These are our general program policies. Some programs (including Mindful Schools Year Long Certification Rental and the donothing® Leadership Retreat) may have specific payment and cancellation policies that are noted on the program page.

This cancellation policy does not apply for donations.

Rates

The rates given on the Lodging / Rates page are per person, per night. Prices include lodging, three meals per day (vegetarian options available) and use of our facilities (trails, the Great Stupa, meditation gardens, dining hall, etc.). To calculate the total cost of your stay, add your lodging amount (program nights x room rate) to the tuition amount listed in your program description.

• Arrival and departure days are the first and last days of your program.
• Prices are subject to change. Please call or check out the program registration page for updates and special offers.
• We reserve the right to cancel any program.

Payment

Full payment is required upon registration for stays of three nights or less. A 50% deposit is required upon registration for stays of four nights or more. Payment can be made by credit card, check or money order in U.S. currency. We accept Visa, Mastercard, Discover, and American Express. If paying by check or money order, your registration is not confirmed until we receive your payment. If your check is not received within two weeks, the reservation you are holding will be cancelled. If staying four nights or more, we must receive the final balance due 30 days prior to your arrival date. If you have paid your initial deposit via credit card, we will automatically process the remaining balance due 30 days prior to your program arrival date. Your space is guaranteed once we have received payment in full.

Note: All payments will be subject to an additional nonrefundable 2.75% administrative fee.

There is a $25 handling fee for any personal check or eCheck payment returned for insufficient funds. 

Discounts

Shambhala Mountain Center offers a 10% discount off our lodging and meals to full-time academic students and/or senior citizens (66 years or older). If you qualify for a discount, please use the coupon code indicated on the registration page.

Subsidized Rate and Financial Aid

Shambhala Mountain Center endeavors to make its programs and retreats accessible to as many people as possible. Our Subsidized Rate (formerly known as the Generosity Policy) offers a $70 per night rate for Seasonal Dorm/Shared Bath accommodations in the winter and Double Tent accommodations in the summer. This includes both lodging and meals but does not affect program tuition. This option is available on the registration form. For those who require further financial assistance we also have a financial aid application available here. This rate cannot be combined with other discounts. For more information: Subsidized Rate and Financial Aid Policy

On-Land Programs: Cancellations and Refunds

If you choose to cancel a registration at any time based on concerns around COVID-19 or our COVID-19 policies and procedures, payments made (which already incurred a 2.75% non-refundable administrative fee) can be refunded less an additional 2.75% refund processing fee. This policy supersedes our general cancellation policy (see below) during the COVID-19 pandemic.

The following policies apply generally. Some programs may have special cancellation policies; please see individual program descriptions.

If You Cancel

• If you cancel 14 or more calendar days prior to your arrival date, payments made (which already incurred a 2.75% non-refundable administrative fee) will be refunded less an additional 2.75% refund processing fee. 
• If you cancel between 13 and 2 calendar days prior to your scheduled arrival date, nonrefundable program credit in the amount paid (less any administrative fees) will be available for you to use at Shambhala Mountain Center for two years from the initial date of issue. Program credit is non-transferable and may not be applied to any amounts previously paid for past or future programs.
• No credit or refund is available (1) if you cancel the day prior to your arrival day or on your scheduled arrival day, (2) if you do not show up, or (3) if you leave a program or event early.
• No refund will be available if you attend a program and are dissatisfied with its presentation or content.
• These provisions also apply to the cancellation of (1) additional nights booked before or after a program’s official arrival and departure dates and (2) housing downgrades.

If SMC Cancels
On rare occasions, SMC may need to cancel a program. We will attempt to notify registrants of a cancellation at least 7 days in advance of the program start date, although under very rare circumstances unforeseen severe weather conditions may require us to provide shorter notice. If we cancel a program, we will offer a full refund for housing and tuition or the option to rebook in an available program or our Getaway program offered at the same time period of the original reservation. If you are purchasing airfare to visit SMC, we recommend investigating travel insurance with appropriate coverage; SMC will not reimburse for travel expenses.